View Full Version : Can I check the status of my ignition?
07-15-2003, 07:25 PM
I sent my MSD 6A in about a week and a half ago for repairs. Is there any way I can check the status of it?
07-16-2003, 10:28 AM
Yes, but I would recommend to either call in to the tech line or email a tech directly, we don't want to start posting names and addresses on the forum. The way our repair department works is when a unit comes in, it comes to our shipping/receiving department and gets an RO # issued, which is then shipped to a different bldg, which is our repair department. Then it gets logged in under the address that is provided to us with the RO #, then it starts going through the actual testing and repair. So when a customer calls in or e-mails we normally ask for a zip code of where the unit is being shipped back too. This is where your names pops up and where we get your information and could tell the RO # and how far along the unit is at. Normal turn around time is about 10 to 14 working days.
07-22-2003, 02:23 AM
07-22-2003, 09:22 AM
no problem, thanks for posting.
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