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Derek
09-23-2003, 09:38 PM
spark is jumping from coil output to both terminals on coil. is my coil bad?

msdtech1
09-24-2003, 07:42 AM
Remove the coil boot and look to see if there is carbon tracking on the tower of the coil. If any sign of carbon is present then you will need to replace the coil. Also at the same time replace the coil wire as well, it may also be damaged.

MSD Tech1

Derek
09-24-2003, 01:35 PM
coil is about 4 weeks old, no carbon, changed wire same thing, changed coil out with a new stock one and it works just fine. does msd stand behind their product or am i just out my 60 bucks? thank for the help.

msdtech1
09-24-2003, 02:31 PM
MSD does stand behind its products. Your MSD Coil has a 1 year warranty and can be returned to MSD for inspection. Below is the information on our warranty policy.

Autotronic Controls Corporation warrants MSD Ignition products to be free from defects in material and workmanship under normal use and if properly installed for a period of one year from date of purchase. If found to be defective as mentioned above, it will be replaced or repaired if returned prepaid along with proof of date of purchase. This shall constitute the sole remedy of the purchaser and the sole liability of Autotronic Controls Corporation to the extent permitted by law, the foregoing is exclusive and in lieu of all other warranties or representations whether expressed or implied, including any implied warranty of merchantability or fitness. In no event shall Autotronic Controls Corporation be liable for special or consequential damages.

Service
In case of malfunction, your MSD component will be repaired free of charges according to the terms of the warranty. When returning MSD components for warranty service, Proof of Purchase must be supplied for warranty verification. After the warranty period has expired, repair service is charged based on a minimum and maximum charge rate. (Contact Customer Service for current rate).
When returning an MSD product for repair, leave all wires at the installed length. Cutting wires close to the unit will void the warranty. Also, include a detailed account of any problems experienced and what components and accessories are installed on the vehicle.
Send the MSD component prepaid to the attention of:

Customer Service Department
Autotronic Controls Corporation
12120 Esther Lama, Dock 5
El Paso, Texas 79936

The repaired unit will be returned as soon as possible after receipt (usually 10 - 14 working days) COD for any charges. For more information on repairs, call our Customer Service Line at (915) 855-7123. Our trained technicians are available from 8:00 am to 5:00 pm, mountain time, Monday - Friday.

Derek
09-24-2003, 02:34 PM
thank you

msdtech1
09-24-2003, 06:08 PM
Your welcome.

MSD Tech1

Derek
09-24-2003, 09:19 PM
one more do i need the ballest resister or not? running mallory unilite. directions with coil say only with points dist, but i read at msd.com i do need it. ran without for years and just now started having problems. went thought 2 coils this year and only ran car about 20 nights.

msdtech1
09-24-2003, 09:46 PM
If you are running an MSD Capacitive Discharge Ignition like an MSD 6 or 7 Series, you do not need to run the ballast resistor on the 12 volt line. If you are running just the coil with points or an inductive ignition, then you will need to run the resistor.

MSD Tech1