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aj481x
01-18-2012, 09:29 AM
Opened 8973 program on laptop (been using for 3 years) got a message that could not find a com port, that software would work but couldn't communicate. Plugged another device into the USB port I use and it seemed to work OK. ??

msdtech1955
01-18-2012, 09:52 AM
did we load any other programs up lately...

racepak, printer , etc.

aj481x
01-18-2012, 12:48 PM
No, at least not knowingly.

msdtech1955
01-18-2012, 04:21 PM
only time i have seen that is when there is an update loaded or a new program running that would use that usb port....

aj481x
01-27-2012, 08:47 AM
Would it hurt to try and re-download the software?

msdtech1955
01-27-2012, 09:01 AM
no sir, what version of software do you have?